I’ve mentioned here about serious abuse which I suffered at the hands of a priest in the Church of England. When it was reported many years ago the bishop involved instructed myself and friends who knew of it never to speak to anyone about what happened. There was an implied threat that if we were to it could seriously affect our careers in the Church.

I’ve also posted here about the totally incompetent and grossly uncaring way my disclosure about this, three years ago, and the subsequent complaints I made, were handled by the Diocese of Manchester, and in particular by the Diocesan COO (Chief Operating Officer / Senior administrator) and the Bishop of Manchester.

Hearing of the Church of England redress scheme for survivors earlier this year I decided to register my interest in this. It seemed to me the Church has a duty to victims – to show sensitivity, pastoral care and to give appropriate redress. I registered my interest in confidence, and it was my belief that the redress scheme would respect my privacy.

This evening (26th August) I received an email from the redress scheme in which my name and email address and that of all other ‘prospective applicants’ who had registered interest was openly shared – about 200 names and email addresses. A number of solicitors in law firms were also included in the sharing.

This is a total breach of confidentiality, and shatters my confidence in the process. I suspect an individual may be blamed for the breach. In one sense it was a simple mistake. However what the breach reveals is that inadequate confidential care is being taken, and supervision and oversight of those handling the data is also inadequate. It is part of a history of appalling treatment of victims, and as a friend comments “It boils down to this: the establishment deem (at best) that survivors do not merit careful, professional treatment.” The Church of England should have taken the greatest of care to ensure this kind of data breach would never happen. Clearly it did not.

Naturally this breach further abuses survivors of church abuse. Understandably some are already expressing their upset at the action. Here are the words of some who have responded within a few hours of the email: “I am so traumatised that my email address has been shared,” “its triggering and adds to mine and other peoples suffering, mental health and trust issues” “Why did I ever trust this scheme…” ““I cannot begin to put into words how appalled and upset I am by this.”

As I write this not one caring word has come out from the Church of England about this. Those affected have not been contacted. As Andrew Graystone, an experienced and trusted survivor advocate has commented on ‘X’:

I have been a priest in the Church of England for over 40years. Now I feel utterly ashamed to belong to it. I am personally very hurt by the Church’s continuing, unending, lack of due diligence and care for those who have been abused by it. The leadership of the Church is clearly not ‘fit for purpose.’

5 responses to “Church of England’s major data breach”

  1. Canonist Avatar
    Canonist

    I’m so sorry Ian. If you can bear to, file complaints with the Information Commissioner’s Office and the Charity Commission. Include the information that no acknowledgment or statement has been released and no attempt made to recall the email. I’d encourage as many injured parties as possible to do this.

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    1. Justice Avatar
      Justice

      They did try to recall the email 3 mins after sending it but recalling only works if the email hasn’t been opened by the recipient. It’s extremely disappointing no one administratering the comms for the scheme had the foresight to use a platform like mailchimp to send it out. Understandably victims on the email chain are angry, and the CoE needs to look at how this happened so they don’t do it again. Careless admin has enlarged the wounds and increased the lack of trust between victims and the CoE.

      Now I’m receiving the angry emails in my inbox from victims who are replying all to the whole email chain. I can emphasise – as a victim I’m not happy the CoE has been so incompetant with my data but I also dont want to be recieving angry emails into my inbox which I have no way of stopping. I had no idea the email they’d sent had been cc’d until the angry emails started coming in to my inbox. I appreciate people on the email chain are hurt but I would strongly encourage anyone on that chain to make a formal complaint to the CoE/ICO rather than reply all to the email chain. I’m pointing this out not because I don’t empathise (I’m sorry you’ve been treated so badly by the CoE) but because I also have my own trauma from the CoE to deal with and there is no way I (or others on the chain) can prevent these emails from coming into our inboxes. Right now, I’m afriad I don’t have the capacity to receive more anger. If you’re on the chain and are thinking of replying all, please think about the other victims on the chain before doing so. Your anger is better placed reporting it to the ICO which will be much more effective. This is the ICO website who can look investigate the breach: https://ico.org.uk/

      Thanks and wishing you all the best.

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  2. Chris Bowman Avatar
    Chris Bowman

    Church Times reported on 4 Aug 2022: “Independent safeguarding chair steps back after second data-breach.”

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  3. […] Ian Gomersall A Retired Rector’s Reflections Church of England’s major data breach […]

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  4. J. Avatar
    J.

    I’m a priest in Manchester diocese and I’m stick to death of the mismanagement and poor treatment of…. everyone.. it seems! Please PLEASE report this to the ICO https://ico.org.uk/for-organisations/report-a-breach/personal-data-breach/

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Welcome to a retired rector’s reflections. My name is Ian Gomersall, and I’m a retired Anglican priest living in the North East of England. Here, I share my thoughts on a variety of things which interest me, some delight me, some anger me, and many are passing thoughts.

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